Privacy Policy

Last updated: 2/21/2023

Tweetjoy (“we,” “us,” and “our”) is committed to protecting your privacy and personal information that you provide to us when accessing or using our Services, products, or this website (this “Site”). This privacy policy (this “Policy”) explains how we gather and use the information collected during your visit to this Site.

This Policy may change over time, so please be sure to reread it occasionally. Amendments, modifications, or changes to this Policy will be posted at this URL and will be effective when posted. Your continued use of this Site following the posting of any amendment, modifications, or change to this Policy shall constitute your acceptance. If you disagree with the terms of this Policy, please do not use this Site and do not provide any information to us. Unless otherwise defined in this Policy, the terms used in this Policy have the meaning given to them in our Terms of Service, which you can access here: tweetjoy.com/terms

Restrictions

This Policy covers your access to our Services and this Site. Our Site is not directed to and is not intended for access and use by persons under the age of 18. We do not intentionally collect or use Personal Data from users we believe are under 18.

Personal Data Collected 

The type of Personal Data (defined below) and Other Data (also described below) we collect depends on how you interact with this Site and use our Services. Generally, we gather Personal Data and Other Data as described below.

Personal data identifies or can be used to identify or contact you, e.g., your name, email address, address, usage data, phone numbers, and unique device identifiers (“Personal Data”). We may need to collect and process Personal Data to provide requested information, products, or Services to you (including this Site) or because we are legally required to do so.

  • Account Registration. We request Personal Data from you if this Site requires registration. The registration process orders that you provide your name, email address, and other similar information. This information must be stored on this Site and is accessible to anyone with whom you share your username and password. For this reason, please safeguard your username and password carefully and do not disclose them to anyone else.

  • Voluntary Disclosure. We may collect Personal Data voluntarily provided by you, including in emails to this Site, online forms, order and registration forms, and surveys.

  • Payment Services. We may use third-party payment Services (each a “Payment Service”) to collect payments made through this Site. If you wish to pay through this Site, you may be directed to a webpage hosted by the Payment Service (or the Payment Service’s service providers) and not by us. Any Personal Data you provide through a Payment Service page will be collected by Payment Service and not by us and will be subject to Payment Service’s privacy policy rather than this Policy. We have no control over and are not responsible for Payment Service’s use of information collected through the Payment Service page.

  • Log data. We may collect log data, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including machine, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.

  • Usage information. We may collect usage metrics (including usage rates, occurrences of technical errors, diagnostic reports, settings preferences, and backup information), content interactions (including searches, views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

We ask that you not send us, and you do not disclose, any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through this Site or otherwise to us.

Use and Disclosure of Personal Data 

Our primary goal in collecting, using, and sharing your information is to enhance and improve our Services. To that end, we will only use Personal Data for legitimate business purposes, including the following:

  • Fulfillment of Requests. We may use Personal Data about you (a) to deliver products and Services to you, (b) to provide you with information about products and Services you’ve ordered, (c) for internal research and development purposes, (d) when it is necessary for employees, agents, and contractors to operate or maintain this Site or to correct a technical problem, (e) to detect and prevent fraud and abuse to ensure the security and protection of all customers and others, such as to verify the existence or condition of your account; (f) to comply with the law and our legal obligations, including to respond to a request or order from a court, regulator, or government authority; and (g) to effectuate the sale, merger, acquisition, or other disposition of our assets or business (including in connection with any bankruptcy or similar proceedings). We will engage in these activities to manage our contractual relationship with you and to comply with a legal obligation.

  • Other Communications. From time to time, we may use Personal Data about you to inform you of products, programs, Services, and promotions that we believe may interest you. Suppose you or your employer is one of our customers. In that case, we may also inform you of such products, programs, Services, and promotions using Personal Data about you that you or your employer-provided to us. If you would prefer that we not send electronic marketing messages to you, please see the “opt-out” section below.

  • Promotions. We may operate sweepstakes, contests, and similar promotions (collectively, “Promotions”). If you choose to enter the Promotions, we typically ask you for certain Personal Data when you enter and, if applicable, win a Promotion. You should carefully review the rules of each Promotion you participate in, as they may contain additional important information about our use of Personal Data about you. We use this information to operate the Promotions. To the extent that the terms and conditions of such rules concerning the treatment of your Personal Data conflict with this Policy, the terms and conditions of such rules shall control.

  • Other Business Purposes. We may also use Personal Data about you for other business purposes, such as data analysis (for example, to improve the efficiency of our Site and Services), editorial and feedback purposes, providing customer support, customizing and improving the content and layout of this Site, completing business transactions (for example, to confirm users receive content requested), development of marketing and promotion plans and materials, statistical analysis of user behavior (for example, to understand what parts of this Site are of most interest to users), product development, market research, administering individual accounts, and meeting government regulatory requirements such as sales tax collection, audits, etc. We may also use the Personal Data of journalists/media contacts for press release distribution or sharing other newsworthy developments related to our business activities. We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and because we have a legitimate interest.

  • Administrative Communications. We reserve the right to use Personal Data to send to you important information regarding this Site, products, Services, your account status, changes to this Site’s terms of use, this Policy, or any other policies, agreements, or transactions relevant to your use of this Site, products, and Services. Because this information may be necessary to your use of this Site, products, and Services, you may not opt out of receiving such communications. We will engage in this activity to manage our contractual relationship with you and to comply with a legal obligation.

Collection and Use of Other Data  

Our service providers and we may also collect and use the following types of data, referred to in this Policy as “Other Data”:

  • We are monitoring Data. We use Monitoring Data to help us understand who uses this Site and to improve and market it, as well as our other websites and services. Our service providers and we may collect and track additional information such as demographic information, domain names, computer type, browser types, screen resolution, and other statistical data involving this Site (“Monitoring Data”). Unless combined with Personal Data, Monitoring Data does not personally identify you or any other user, and we may use it for any purpose.

  • Aggregated Data. We may aggregate Personal Data so that the end product does not personally identify you or any other Site user, for example, by using the information to calculate the percentage of our users who have a particular telephone area code. Such aggregate information may also be used for any purpose.

  • Cookies. We use cookies and other technologies to facilitate users’ ongoing access to and use our Site. To enhance the Internet experience on this Site, our service providers and we may use ‘cookies.’ Cookies are data that a web server transfers to an individual’s computer for recordkeeping and other purposes. Suppose you do not want information collected through the use of cookies. In that case, a simple procedure in most browsers allows you to decline cookies automatically or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a specific web site, to your computer. If cookies are disabled, however, all features of this Site may not operate as intended. Information about disabling cookies can be found on your Internet browser provider’s website. This Site may have a Cookie Policy that applies to its use of cookies and other similar tracking technologies. If it does, then the Cookie Policy will apply to this Policy. We may use the following types of cookies:

    • Strictly Necessary. These cookies are essential for our Services to perform their basic functions. These include cookies required to allow registered users to authenticate and perform account-related functions, as well as to save the contents of virtual “carts” for e-commerce functionality.

    • Analytics and Performance. Performance cookies collect information on how users interact with our Services, including what pages are visited most and other analytical data. We use these details to improve how our Services function and to understand how users interact with our Services.

    • Functionality. These cookies are used to store user preferences, such as account name and language.

    • Security. We use these cookies to help identify and prevent potential security risks.

    • Advertising. These cookies are used to display relevant advertising to users who use our Services and to understand and report on the efficacy of ads served on our Services. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products or Services you’ve viewed or acts you have taken.

    • Third-Party / Embedded Content. Services hosted by us use different third-party applications and services to enhance the experience of our Services. As a result, third parties may set cookies and use them to track your online activity. We have no direct control over the information collected by these cookies.

  • Tools. Our service providers and we may also use various standard Internet tools such as ‘pixel tags,’ ‘action tags,’ ‘web beacons,’ ‘gif tags,’ ‘JavaScript’ or similar technologies (together, “Tools”) in connection with Site pages and email messages in specific formats to, among other things, track the actions of Site users and email recipients, to determine the success of marketing campaigns and to compile statistics about Site usage and response rates. Tools allow us to count users who have visited certain site pages, deliver Services, and help determine the effectiveness of promotional or advertising campaigns. When used in email messages in specific formats, Tools can tell the sender whether and when the email has been opened.

We use cookies and Tools to understand how this Site is used and customize and enhance individual users' Internet experience. When you revisit this Site, we may recognize you by a Tool and customize your experience. For example, once you have completed the registration process, a cookie, and Tool will be used to avoid having you register again. We believe cookies and Tools add value to the user experience.

  • We may use Google Analytics, HubSpot Analytics, and similar programs that use cookies and other similar technologies to collect and analyze information about Site use and report on activities and trends. These programs may also collect information regarding other websites, apps, and online resources.

  • Verification. We may use third-party services to verify that you are a human user. Any information collected as part of such verification is subject to the privacy policy of the third-party service provider.

  • IP Addresses. When you visit and interact with this Site, our third-party service providers, and we may collect Internet Protocol (IP) addresses. Your IP address is a number automatically assigned to the computer you use by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit this Site, along with the time(s) of your visit(s) and the page(s) that you saw. We use IP addresses to understand how this Site is used by our users, to improve this Site, and to enhance the user experience of this Site. We may also use your IP address to help diagnose server problems and administer our Site. We may also derive your approximate location from your IP address.

Security 

We may store your Personal Data. Existing laws, rules, regulations, and other policies retain and use this information.

While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure your personal data's safety. Secret Data is stored on our server and is not publicly accessible. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures to protect against the loss, misuse, and alteration of the information under our control. Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We are not responsible for any breach of its security or for the actions of any third parties that may obtain any Personal Data. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of this Site. We do not make, and expressly disclaim, any representation or warranty, express or implied, regarding the security or integrity of this Site and your Personal Data.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately by email.

Data Integrity; Retention Period

We will use Personal Data only in ways compatible with the purposes for which it was collected, authorized by this Policy, or authorized by you. We will take reasonable steps to ensure that Personal Data is relevant to its intended use and is accurate, complete, and current (as provided by you). We depend on you to update or correct your Data whenever necessary.

We will retain Personal Data about you for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation or regulatory investigations).

Consent 

By visiting our Site, you expressly consent to the collection and use by us of Personal Data according to this Policy.

Choice; Opt-Out 

We give you choices regarding our use and disclosure of your Personal Data for marketing purposes.

  • If you no longer want to receive marketing-related emails from us on a going-forward basis, you may stop receiving these marketing-related emails by sending an email.

  • Suppose you would prefer that we do not share your Data on a going-forward basis with our affiliates or unaffiliated third parties for their marketing purposes. In that case, you may cease this sharing by sending an email.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you exercise the second option as described above, we will not be able to remove your Data from the databases of our affiliates or unaffiliated third parties with which we have already shared your Personal Data (i.e., to which we have already provided your Personal Data as of the date that we implement your request). Further, please note that requesting us not to share your Data with affiliates or unaffiliated third parties may result in you no longer receiving marketing emails from us. Please also note that if you choose not to receive marketing-related messages from us, we may still send you important administrative messages. You cannot stop receiving such administrative messages unless you choose to stop receiving Services from us.

You may also indicate your choices regarding marketing-related emails by contacting us via postal mail or telephone using our contact information below. If you have a profile/account, change your preferences on the profile/version anytime.

Correct; Update; Accessibility; Conflicts

If you would like to request to review, correct, update, suppress, delete, or otherwise limit our use of your Personal Data that has been previously provided to us, or if you would like to request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may make a request by contacting us by sending an email. We will respond to your request consistently with applicable law. For your protection, we may only implement recommendations concerning the Personal Data associated with the email address you use to send us your request. We may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law. Please note that we may need to retain certain information for recordkeeping purposes and to complete any transactions you began before requesting the change or deletion. There may also be residual information remaining within our databases and other records, which will not be removed.

We are committed to ensuring this Policy is accessible to individuals with disabilities. PleasePlease contact us depending on your specific interactions with us; we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do so, those additional or additional privacy statements apply to your specific interactions with us. If you wish to access this Policy in an alternative format, please get in touch with us by sending an email.

Links

This Site may contain links to other Internet websites, including social media sites and third-party hosted collaboration tools. These linked sites are not under our control. We provide links only as a convenience, and we do not endorse or control and are not responsible for the privacy practices or the content of these linked sites. Suppose you provide personal data through any third-party website or communicate with us using third-party collaboration tools or other social media platforms. In that case, your transaction will occur on that third party’s website (not this Site), and the Personal Data you provide will be collected by and controlled by the privacy policy of that third party. We recommend that you familiarize yourself with the privacy policies and practices. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, AFFILIATED ENTITIES THAT DO NOT POST OR LINK DIRECTLY TO THIS POLICY.

Governing Law and Enforcement of Privacy Policy

Use of this Site is governed by United States law and the laws of the State of Arizona. Suppose you are accessing this Site or Services from a physical location outside of the United States with laws or regulations governing personal data collection, use, and disclosure that differ from those of United States laws. In that case, you agree that by accessing this Site, you are transferring your Personal Data and Other Data to the United States, and you consent to the application of the laws of the United States and the State of Arizona concerning the use of this Site and Services and any dispute regarding this Site or this Policy. You further consent to the exclusive jurisdiction of, and agree that venue is proper in, the state and federal courts located in Maricopa County, Arizona, provided, however, that if the state and federal courts in Maricopa County, Arizona are found not to have exclusive jurisdiction, then you agree to settle all disputes arising out of or relating to this Site or this Policy by binding arbitration in Phoenix, Arizona by the International Arbitration Rules set by the International Centre for Dispute Resolution.

Suppose a court of competent jurisdiction holds any provision of this Policy as illegal, unenforceable, or in conflict with any applicable law. In that case, the validity of the remaining portions or provisions shall remain in full force and effect.

Do Not Track Disclosures

We do not currently respond to Do Not Track (“DNT”) signals. Some third-party sites may track your actions when browsing and accessing content. Various browsers offer a DNT option that alerts third parties you do not want to be tracked.

Data Controller

“Data Controller” means a person who (either alone or jointly or in familiar with other persons) determined the purposes for which and how any Personal Data is, or will be, processed. For this Policy, you are the Data Controller of your Personal Data. We should be considered only as a processor on your behalf as to any Personal Data subject to the European Union’s Directive 95/46/EC requirements. We may use the services of various third-party service providers to process your data more effectively.

Cross-Border Transfer of Personal Data

Your Personal Data may be stored and processed in any country where we have facilities or engage service providers. If you are accessing this Site from outside the United States, you may send information, including Personal Data, to the United States, where our servers are located. That information may be transferred within the United States or back out of the United States to other countries outside your country of residence. These countries do not necessarily have data protection laws as comprehensive as those in your country. The information transferred to the United States or another country is subject to the laws of that country and may be disclosed or accessed by those laws. By sharing or allowing information to be transferred to us, you consent to the transfer, processing, and storage in countries outside your country of residence. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Data.

Contact Us.

If you have any questions about this Policy or the practices of this Site, you can email us here.